Can You Heimlich a Choking Horse?

Dear Direct Energy,
A few years ago I made the mistake of falling for the horror stories of impending doom as told by one of your door-to-door youth movement clones. With his help, fears that the price of natural gas would spiral ever upwards blossomed in my mind.  I would be facing monthly heating bills that a horse couldn't swallow without being assisted by the heimlich maneuver. So I signed up and 'locked in' those great prices you offer as a supplier of natural gas. Last year I read the price was dropping, you offered to renew my plan with just a modest increase. I declined. After 7 months of equal billing at a savings of $16 per month without your assistance, I received four straight bills of a whopping $5 each. Then I got my end of year settlement invoice from Union Gas and received a CREDIT of $214.
I know last winter was warmer by comparison so Mother Nature gets at least part of the credit for lower bills, but I didn't move to Vancouver. I pity your customers that simply resign and then sit back smiling when they open their bill thinking they have outsmarted someone. Actually, they have.

With your special locked in pricing

  • January 2009 Gas Used 664 units - $329.29 added to equal billing plan

Without your special locked in pricing

  • January 2010 Gas Used 640 units - $147.39 added to equal billing plan
  • 3.61% less gas used and 55.27% less cost

To summarize, it wasn't that warm, thanks for nothing and keep the clones away from my door.
Yours truly,
Outsmarted but learning in Thunder Bay

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